Launching soon

For the gifts you can't hand over in person.

Shipping a present? Add a Track.Gift for $1.99. They get a card from you saying something's on the way, a heads-up before it lands so they can watch for it, and not a single spoiler about what's inside.

See how it works

Works with any UPS, USPS, FedEx, or DHL tracking number.

Happy birthday!

Wish I could be there when you open this. Something's headed your way, and I think you're going to love it.

Love, Mom

Getting ready to ship

Tracking starts soon

Not shipped yetYour home

Live tracking starts at the carrier's first scan, usually within a day.

via UPSNo spoilers: store and contents hidden
  • Birthdays
  • Holidays
  • Anniversaries
  • Graduations
  • Care packages
  • New babies
  • Housewarmings
  • Weddings
  • Thank-yous
  • Get well soon
  • Just because

Some gifts get handed over with a hug. The rest show up in a cardboard box on a Tuesday afternoon. Track.Gift gives the ones you ship a moment of their own.

They'll know when to watch the door.

A gift from you shouldn't sit in a lobby for a week. Track.Gift gives them a heads-up the day before it arrives and lets them know the moment it's delivered.

  • The lobby or the mailroom

    No more checking the package room every day. They'll know which day to look.

  • Porch pirates

    A delivered alert means your gift doesn't sit out on the step all afternoon.

  • Someone needs to be home

    If it needs a signature, or just shouldn't be left out, they can plan their day around it.

How it works

About a minute, right after you check out.

No account to make and nothing for them to download.

  1. 1

    Paste the tracking number

    Copy it from the store's shipping email. We figure out the carrier.

  2. 2

    Write your card

    Pick the occasion, add a note, and sign it. Send it to up to three people.

  3. 3

    We keep them posted

    Your card goes out when you choose, then a heads-up the day before it lands.

No spoilers

Forwarding the shipping email gives it away.

The store's email says where it's from, what it is, and sometimes what you paid. Ours says who it's from and when it'll get there. That's it.

A typical shipping email

N

Your order has shipped!

orders@northwind.example

  • StoreNorthwind GoodsSpoiler
  • ItemCast iron dutch oven, 6 qtSpoiler
  • Total$89.00Spoiler
  • Trackingnorthwind.example/orders/48213Spoiler

The Track.Gift version

Something's on the way for you

Track.Gift, on behalf of Mom

Birthday

Mom sent you something.

It's with UPS and arriving Thursday. Follow it the whole way.

Follow your gift

Pricing

$1.99

Less than a greeting card, and it gets there before the gift does.

  • No subscription
  • No account
  • No app for them

One price per gift, paid once. Promo codes can be applied at checkout, and you're refunded in full if we can't track your package. See our policies.

FAQ

Questions, answered.

What is Track.Gift?

Track.Gift is a digital card for gifts you ship. Paste the tracking number from your order and write a note, and we'll let your recipient know something's on the way, when to watch for it, and when it's arrived, without revealing which store it came from or what's inside.

What will my recipient see?

Your name, the occasion, your note, the carrier, the package's current status and city, and the estimated delivery date. They never see the store's name, what you ordered, what you paid, or the store's order details.

Will they know when to be home for it?

Yes. Unless you'd rather keep it quiet until it arrives, we email them the day before it's due and again once it's delivered. That way they can be around if it needs a signature, check the mailroom on the right day, or bring it inside before it sits on the porch.

Which carriers does it work with?

UPS, USPS, FedEx, DHL, and most other major carriers. Paste the tracking number and we detect the carrier automatically.

When will my recipient be notified?

You choose: right away, three days before it arrives, the day before, on delivery day, once it's delivered, or on a date and time you pick. Carriers can run late, so for a custom date you also choose a backup, and whichever comes first sends the notification.

How much does it cost?

$1.99 per gift, paid once when you set it up. There's no subscription, and neither you nor your recipient needs an account.

Can I cancel?

Yes. Email hello@track.gift any time before the first notification is sent and we'll cancel it and refund you in full. Once a notification has gone out we can still stop any that are left, but the order isn't refundable.

What's your refund policy?

If we can't track your package, or a notification you paid for doesn't send, email hello@track.gift within 30 days of your order and we'll refund you in full. Track.Gift tracks packages but doesn't ship them, so for a lost, late, or damaged package, please contact the store or carrier.

How do promo codes work?

Enter a code at checkout to take it off your total. Codes apply to one gift each, can't be combined, have no cash value, and may be limited in number or expire. Gifts made free with a code have nothing to refund.

Something's wrong with my order or charge. Who do I contact?

Email hello@track.gift and we'll reply within two business days. Please reach out to us before disputing a charge with your bank; we can usually fix it faster.

Track.Gifttrackgiftdot

Be there for the moment, even from across the country.

Track.Gift is launching soon. Questions, partnerships, or just want a heads-up when we open? We'd love to hear from you.

hello@track.gift